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Terms of Service

Last updated: September 7, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile apps, and related services provided by Fusion Lab LLC (“Vetmate,” “we,” “us,” or “our”) (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Service.

1) Who we are

The Service is operated by Fusion Lab LLC. Questions? Contact support@fusionlabofficial.com.

2) Eligibility

You must be at least 13 years old to use the Service (or the minimum digital consent age in your jurisdiction). If you are under the age of majority, you may use the Service only with a parent or legal guardian’s consent. By using the Service, you confirm you meet these requirements.

3) Veterinary disclaimer (no medical advice)

Vetmate provides tools to help you organize and track your dog’s care. Vetmate does not provide veterinary or medical advice, diagnosis, or treatment. Content in the Service is for informational purposes only and is not a substitute for professional veterinary advice. Always seek the advice of a qualified veterinarian and never ignore professional advice because of something you read in Vetmate.

4) Your account

You may need an account to use parts of the Service. You agree to:

  • provide accurate, current information;

  • keep your credentials confidential;

  • be responsible for activity under your account; and

  • promptly update your information as needed.

We may refuse, suspend, or terminate an account if these Terms are violated or where required by law.

5) Acceptable use

You agree not to:

  • use the Service in any unlawful, harmful, misleading, or fraudulent way;

  • upload or share content that infringes rights, violates law, or is abusive, pornographic, or deceptive;

  • attempt to access non-public areas or interfere with the Service’s normal operation;

  • reverse engineer, decompile, or otherwise attempt to extract source code (except where permitted by law);

  • use automated means (scrapers, bots) without our prior written permission;

  • bypass or violate rate limits, security measures, or access controls.

We may investigate and take action (including suspension or termination) for violations.

6) User content & feedback

You may post, upload, or store content in the Service (e.g., notes, pet photos, profile information) (“User Content”).

  • Your rights: You retain ownership of your User Content.

  • License to Vetmate: You grant Vetmate a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your User Content solely to operate and improve the Service and as allowed by your settings.

  • Responsibility: You’re responsible for your User Content and must have all rights necessary to grant the above license.

If you submit feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

7) App stores & device terms

If you download our app from Apple’s App Store or Google Play, your use must also comply with their terms. Apple/Google are not responsible for maintenance or support of the app and are third-party beneficiaries of this section.

8) Third-party services

The Service may link to or integrate with third-party sites, tools, or services. We do not control and are not responsible for third-party content or practices. Your use of third-party services is governed by those third parties’ terms and policies.

9) Subscriptions, trials, and payments (if offered)

If Vetmate offers paid features:

  • Billing & renewal: Subscriptions renew automatically unless you cancel in your app store or account settings at least 24 hours before the end of the current billing period.

  • Prices & taxes: Prices may change; taxes may apply.

  • Refunds: Follow your app store’s refund process where you purchased; otherwise payments are non-refundable unless required by law.

(If you don’t offer paid features yet, you can remove this section.)

10) Privacy

Our Privacy Policy explains how we collect and handle personal information. By using the Service, you agree to our Privacy Policy.

11) Intellectual property

The Service (including text, graphics, logos, UI, and software) is owned by or licensed to Vetmate and protected by IP laws. Except for rights expressly granted here, we and our licensors reserve all rights. You may not use our names, trademarks, or logos without prior written permission.

12) Beta features

We may offer features labeled alpha, beta, preview, or experimental. These may be incomplete or change at any time and are provided “as is.” Your use is at your own risk.

13) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETMATE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected, or that any content is accurate or complete.

14) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETMATE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100.

Some jurisdictions don’t allow certain exclusions or limitations; the above apply only to the extent permitted by law.

15) Indemnification

You agree to indemnify and hold harmless Vetmate and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms or law.

16) Suspension & termination

We may suspend or terminate your access at any time, with or without notice, if we believe you’ve violated these Terms, pose a risk, or as required by law. You may stop using the Service at any time. Sections that by their nature should survive (e.g., IP, disclaimers, limits of liability, indemnification) will survive.

17) Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time without liability.

18) Changes to these Terms

We may update these Terms from time to time. If changes are material, we’ll provide notice (e.g., in-app or by email) and update the “Last updated” date. Your continued use after changes become effective constitutes acceptance.

19) Dispute resolution; arbitration; class-action waiver (U.S./Canada)

Please read carefully. It affects your rights.

  • Informal resolution first. Before starting arbitration, email support@fusionlabofficial.com with a description of your claim. If we can’t resolve it within 30 days, either party may start arbitration.

  • Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that seeks monetary relief will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will occur by video/teleconference or in [Your State/City], in English, before a single arbitrator.

  • Small claims option. Either party may bring an eligible claim in small claims court instead of arbitration.

  • No class actions. You and Vetmate agree to bring claims only on an individual basis, not as a class member or representative.

  • Opt-out. You can opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@fusionlabofficial.com with the subject “Arbitration Opt-Out” and your account email and full name.

This section does not apply where prohibited by law. For residents outside the U.S./Canada, local mandatory law may apply.

20) Governing law; venue

These Terms are governed by the laws of the State of [Insert State], USA, without regard to conflict-of-laws rules. Subject to the arbitration clause, the exclusive venue for disputes is the state or federal courts located in [County/City, State], and you consent to personal jurisdiction there.

21) Export & sanctions

You represent you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. embargoes or on any U.S. government restricted-party list. You agree to comply with all applicable export and sanctions laws.

22) Electronic communications; notices

By using the Service, you consent to receiving electronic communications from us regarding your account or the Service. Legal notices and arbitration notices may be sent to support@fusionlabofficial.com or posted in-app.

23) Miscellaneous



1. Sources of our media
Vetmate use a combination of:

  • Original content created by our internal team,

  • Licensed content purchased or downloaded from trusted asset platforms (with appropriate licenses),

  • AI-assisted content (where AI is used to edit or generate media for creative or illustrative purposes), and

  • Publicly available content shared in a fair-use or properly attributed manner.

2. AI-generated or AI-edited content

  • When we share images or videos on our website, apps, or social media channels that have been generated or edited with AI, we will excplicity state this clearly in the caption, description, or context of the post.

  • We use AI primarily for creative expression, not for impersonation or misrepresentation.

  • No AI-generated or edited media will knowingly be used to mislead users about Vetmate’s services, results, or endorsements.

3. Attribution & creator respect

  • If we use third-party creative works (such as stock photos, design assets, or open-source contributions), we make every effort to credit creators as required by license terms or community practice.

  • If you are a creator and believe your work is being used without proper credit or in a way you do not approve of, you may contact us at support@fusionlabofficial.com. We will investigate promptly and, where appropriate, remove or correct usage.

  • We respect takedown requests and honor DMCA and other applicable intellectual property laws.

4. Creator collaborations

  • Vetmate actively welcomes collaborations with photographers, designers, videographers, and other creators.

  • If you would like to work with us or license your work for use in Vetmate’s campaigns, please email our collaborations team at collab@fusionlabofficial.com.

  • Submitting content for collaboration or licensing is voluntary and does not guarantee adoption, but we commit to responding in good faith.

5. No unintended endorsement

  • The use of a creator’s work, imagery, or AI-generated likeness does not imply endorsement of Vetmate, Fusion Lab LLC, or its products/services by the original creator, unless expressly stated.


Entire Agreement. These Terms are the entire agreement between you and Vetmate regarding the Service.

  • Severability. If any provision is unenforceable, the rest remains in effect.

  • No waiver. Our failure to enforce a provision is not a waiver.

  • Assignment. You may not assign these Terms without our consent. We may assign them as part of a merger, acquisition, or sale of assets.

  • Force majeure. We are not liable for delays/failures due to events beyond our reasonable control.

  • Language. These Terms are in English. Translations are for convenience; the English version controls.

24) Contact us

  • Support : support@fusionlabofficial.com


  • Creative Credits & Inspirations
    At Vetmate, we’re grateful for the incredible work of creators who inspire our visuals and storytelling. But just as importantly, they are often shaped by the talent of the best photographers.

    We’d like to acknowledge and thank these amazing creators whose work has helped inspire and support our journey:

    • Marcus Wallis

    • Patrick Kool

    • Kateryna Hliznitsova

    • Matthew Foulds

    • sq lim

    • Pablo Merchán Montes

    • Humberto Santos

    • Jaeyoon Jeong

    • Rob Wingate

    • Arve Kern

    • Brandon Cormier

    • Hendo Wang

    • Vitor Pádua

    • Haein Kim

    • Oskar Kadaksoo

    If any creator would prefer their work not be featured, or if you’d like to collaborate with us, please reach out at collaborations@fusionlabofficial.com — we’re always open and eager to build with our creative community.


Terms of Service

Last updated: September 7, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile apps, and related services provided by Fusion Lab LLC (“Vetmate,” “we,” “us,” or “our”) (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Service.

1) Who we are

The Service is operated by Fusion Lab LLC. Questions? Contact support@fusionlabofficial.com.

2) Eligibility

You must be at least 13 years old to use the Service (or the minimum digital consent age in your jurisdiction). If you are under the age of majority, you may use the Service only with a parent or legal guardian’s consent. By using the Service, you confirm you meet these requirements.

3) Veterinary disclaimer (no medical advice)

Vetmate provides tools to help you organize and track your dog’s care. Vetmate does not provide veterinary or medical advice, diagnosis, or treatment. Content in the Service is for informational purposes only and is not a substitute for professional veterinary advice. Always seek the advice of a qualified veterinarian and never ignore professional advice because of something you read in Vetmate.

4) Your account

You may need an account to use parts of the Service. You agree to:

  • provide accurate, current information;

  • keep your credentials confidential;

  • be responsible for activity under your account; and

  • promptly update your information as needed.

We may refuse, suspend, or terminate an account if these Terms are violated or where required by law.

5) Acceptable use

You agree not to:

  • use the Service in any unlawful, harmful, misleading, or fraudulent way;

  • upload or share content that infringes rights, violates law, or is abusive, pornographic, or deceptive;

  • attempt to access non-public areas or interfere with the Service’s normal operation;

  • reverse engineer, decompile, or otherwise attempt to extract source code (except where permitted by law);

  • use automated means (scrapers, bots) without our prior written permission;

  • bypass or violate rate limits, security measures, or access controls.

We may investigate and take action (including suspension or termination) for violations.

6) User content & feedback

You may post, upload, or store content in the Service (e.g., notes, pet photos, profile information) (“User Content”).

  • Your rights: You retain ownership of your User Content.

  • License to Vetmate: You grant Vetmate a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your User Content solely to operate and improve the Service and as allowed by your settings.

  • Responsibility: You’re responsible for your User Content and must have all rights necessary to grant the above license.

If you submit feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

7) App stores & device terms

If you download our app from Apple’s App Store or Google Play, your use must also comply with their terms. Apple/Google are not responsible for maintenance or support of the app and are third-party beneficiaries of this section.

8) Third-party services

The Service may link to or integrate with third-party sites, tools, or services. We do not control and are not responsible for third-party content or practices. Your use of third-party services is governed by those third parties’ terms and policies.

9) Subscriptions, trials, and payments (if offered)

If Vetmate offers paid features:

  • Billing & renewal: Subscriptions renew automatically unless you cancel in your app store or account settings at least 24 hours before the end of the current billing period.

  • Prices & taxes: Prices may change; taxes may apply.

  • Refunds: Follow your app store’s refund process where you purchased; otherwise payments are non-refundable unless required by law.

(If you don’t offer paid features yet, you can remove this section.)

10) Privacy

Our Privacy Policy explains how we collect and handle personal information. By using the Service, you agree to our Privacy Policy.

11) Intellectual property

The Service (including text, graphics, logos, UI, and software) is owned by or licensed to Vetmate and protected by IP laws. Except for rights expressly granted here, we and our licensors reserve all rights. You may not use our names, trademarks, or logos without prior written permission.

12) Beta features

We may offer features labeled alpha, beta, preview, or experimental. These may be incomplete or change at any time and are provided “as is.” Your use is at your own risk.

13) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETMATE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected, or that any content is accurate or complete.

14) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETMATE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100.

Some jurisdictions don’t allow certain exclusions or limitations; the above apply only to the extent permitted by law.

15) Indemnification

You agree to indemnify and hold harmless Vetmate and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms or law.

16) Suspension & termination

We may suspend or terminate your access at any time, with or without notice, if we believe you’ve violated these Terms, pose a risk, or as required by law. You may stop using the Service at any time. Sections that by their nature should survive (e.g., IP, disclaimers, limits of liability, indemnification) will survive.

17) Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time without liability.

18) Changes to these Terms

We may update these Terms from time to time. If changes are material, we’ll provide notice (e.g., in-app or by email) and update the “Last updated” date. Your continued use after changes become effective constitutes acceptance.

19) Dispute resolution; arbitration; class-action waiver (U.S./Canada)

Please read carefully. It affects your rights.

  • Informal resolution first. Before starting arbitration, email support@fusionlabofficial.com with a description of your claim. If we can’t resolve it within 30 days, either party may start arbitration.

  • Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that seeks monetary relief will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will occur by video/teleconference or in [Your State/City], in English, before a single arbitrator.

  • Small claims option. Either party may bring an eligible claim in small claims court instead of arbitration.

  • No class actions. You and Vetmate agree to bring claims only on an individual basis, not as a class member or representative.

  • Opt-out. You can opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@fusionlabofficial.com with the subject “Arbitration Opt-Out” and your account email and full name.

This section does not apply where prohibited by law. For residents outside the U.S./Canada, local mandatory law may apply.

20) Governing law; venue

These Terms are governed by the laws of the State of [Insert State], USA, without regard to conflict-of-laws rules. Subject to the arbitration clause, the exclusive venue for disputes is the state or federal courts located in [County/City, State], and you consent to personal jurisdiction there.

21) Export & sanctions

You represent you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. embargoes or on any U.S. government restricted-party list. You agree to comply with all applicable export and sanctions laws.

22) Electronic communications; notices

By using the Service, you consent to receiving electronic communications from us regarding your account or the Service. Legal notices and arbitration notices may be sent to support@fusionlabofficial.com or posted in-app.

23) Miscellaneous



1. Sources of our media
Vetmate use a combination of:

  • Original content created by our internal team,

  • Licensed content purchased or downloaded from trusted asset platforms (with appropriate licenses),

  • AI-assisted content (where AI is used to edit or generate media for creative or illustrative purposes), and

  • Publicly available content shared in a fair-use or properly attributed manner.

2. AI-generated or AI-edited content

  • When we share images or videos on our website, apps, or social media channels that have been generated or edited with AI, we will excplicity state this clearly in the caption, description, or context of the post.

  • We use AI primarily for creative expression, not for impersonation or misrepresentation.

  • No AI-generated or edited media will knowingly be used to mislead users about Vetmate’s services, results, or endorsements.

3. Attribution & creator respect

  • If we use third-party creative works (such as stock photos, design assets, or open-source contributions), we make every effort to credit creators as required by license terms or community practice.

  • If you are a creator and believe your work is being used without proper credit or in a way you do not approve of, you may contact us at support@fusionlabofficial.com. We will investigate promptly and, where appropriate, remove or correct usage.

  • We respect takedown requests and honor DMCA and other applicable intellectual property laws.

4. Creator collaborations

  • Vetmate actively welcomes collaborations with photographers, designers, videographers, and other creators.

  • If you would like to work with us or license your work for use in Vetmate’s campaigns, please email our collaborations team at collab@fusionlabofficial.com.

  • Submitting content for collaboration or licensing is voluntary and does not guarantee adoption, but we commit to responding in good faith.

5. No unintended endorsement

  • The use of a creator’s work, imagery, or AI-generated likeness does not imply endorsement of Vetmate, Fusion Lab LLC, or its products/services by the original creator, unless expressly stated.


Entire Agreement. These Terms are the entire agreement between you and Vetmate regarding the Service.

  • Severability. If any provision is unenforceable, the rest remains in effect.

  • No waiver. Our failure to enforce a provision is not a waiver.

  • Assignment. You may not assign these Terms without our consent. We may assign them as part of a merger, acquisition, or sale of assets.

  • Force majeure. We are not liable for delays/failures due to events beyond our reasonable control.

  • Language. These Terms are in English. Translations are for convenience; the English version controls.

24) Contact us

  • Support : support@fusionlabofficial.com


  • Creative Credits & Inspirations
    At Vetmate, we’re grateful for the incredible work of creators who inspire our visuals and storytelling. But just as importantly, they are often shaped by the talent of the best photographers.

    We’d like to acknowledge and thank these amazing creators whose work has helped inspire and support our journey:

    • Marcus Wallis

    • Patrick Kool

    • Kateryna Hliznitsova

    • Matthew Foulds

    • sq lim

    • Pablo Merchán Montes

    • Humberto Santos

    • Jaeyoon Jeong

    • Rob Wingate

    • Arve Kern

    • Brandon Cormier

    • Hendo Wang

    If any creator would prefer their work not be featured, or if you’d like to collaborate with us, please reach out at collaborations@fusionlabofficial.com — we’re always open and eager to build with our creative community.

Terms of Service

Last updated: September 7, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile apps, and related services provided by Fusion Lab LLC (“Vetmate,” “we,” “us,” or “our”) (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the Service.

1) Who we are

The Service is operated by Fusion Lab LLC. Questions? Contact support@fusionlabofficial.com.

2) Eligibility

You must be at least 13 years old to use the Service (or the minimum digital consent age in your jurisdiction). If you are under the age of majority, you may use the Service only with a parent or legal guardian’s consent. By using the Service, you confirm you meet these requirements.

3) Veterinary disclaimer (no medical advice)

Vetmate provides tools to help you organize and track your dog’s care. Vetmate does not provide veterinary or medical advice, diagnosis, or treatment. Content in the Service is for informational purposes only and is not a substitute for professional veterinary advice. Always seek the advice of a qualified veterinarian and never ignore professional advice because of something you read in Vetmate.

4) Your account

You may need an account to use parts of the Service. You agree to:

  • provide accurate, current information;

  • keep your credentials confidential;

  • be responsible for activity under your account; and

  • promptly update your information as needed.

We may refuse, suspend, or terminate an account if these Terms are violated or where required by law.

5) Acceptable use

You agree not to:

  • use the Service in any unlawful, harmful, misleading, or fraudulent way;

  • upload or share content that infringes rights, violates law, or is abusive, pornographic, or deceptive;

  • attempt to access non-public areas or interfere with the Service’s normal operation;

  • reverse engineer, decompile, or otherwise attempt to extract source code (except where permitted by law);

  • use automated means (scrapers, bots) without our prior written permission;

  • bypass or violate rate limits, security measures, or access controls.

We may investigate and take action (including suspension or termination) for violations.

6) User content & feedback

You may post, upload, or store content in the Service (e.g., notes, pet photos, profile information) (“User Content”).

  • Your rights: You retain ownership of your User Content.

  • License to Vetmate: You grant Vetmate a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display your User Content solely to operate and improve the Service and as allowed by your settings.

  • Responsibility: You’re responsible for your User Content and must have all rights necessary to grant the above license.

If you submit feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

7) App stores & device terms

If you download our app from Apple’s App Store or Google Play, your use must also comply with their terms. Apple/Google are not responsible for maintenance or support of the app and are third-party beneficiaries of this section.

8) Third-party services

The Service may link to or integrate with third-party sites, tools, or services. We do not control and are not responsible for third-party content or practices. Your use of third-party services is governed by those third parties’ terms and policies.

9) Subscriptions, trials, and payments (if offered)

If Vetmate offers paid features:

  • Billing & renewal: Subscriptions renew automatically unless you cancel in your app store or account settings at least 24 hours before the end of the current billing period.

  • Prices & taxes: Prices may change; taxes may apply.

  • Refunds: Follow your app store’s refund process where you purchased; otherwise payments are non-refundable unless required by law.

(If you don’t offer paid features yet, you can remove this section.)

10) Privacy

Our Privacy Policy explains how we collect and handle personal information. By using the Service, you agree to our Privacy Policy.

11) Intellectual property

The Service (including text, graphics, logos, UI, and software) is owned by or licensed to Vetmate and protected by IP laws. Except for rights expressly granted here, we and our licensors reserve all rights. You may not use our names, trademarks, or logos without prior written permission.

12) Beta features

We may offer features labeled alpha, beta, preview, or experimental. These may be incomplete or change at any time and are provided “as is.” Your use is at your own risk.

13) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETMATE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected, or that any content is accurate or complete.

14) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETMATE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) USD $100.

Some jurisdictions don’t allow certain exclusions or limitations; the above apply only to the extent permitted by law.

15) Indemnification

You agree to indemnify and hold harmless Vetmate and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms or law.

16) Suspension & termination

We may suspend or terminate your access at any time, with or without notice, if we believe you’ve violated these Terms, pose a risk, or as required by law. You may stop using the Service at any time. Sections that by their nature should survive (e.g., IP, disclaimers, limits of liability, indemnification) will survive.

17) Changes to the Service

We may modify, suspend, or discontinue any part of the Service at any time without liability.

18) Changes to these Terms

We may update these Terms from time to time. If changes are material, we’ll provide notice (e.g., in-app or by email) and update the “Last updated” date. Your continued use after changes become effective constitutes acceptance.

19) Dispute resolution; arbitration; class-action waiver (U.S./Canada)

Please read carefully. It affects your rights.

  • Informal resolution first. Before starting arbitration, email support@fusionlabofficial.com with a description of your claim. If we can’t resolve it within 30 days, either party may start arbitration.

  • Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that seeks monetary relief will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will occur by video/teleconference or in [Your State/City], in English, before a single arbitrator.

  • Small claims option. Either party may bring an eligible claim in small claims court instead of arbitration.

  • No class actions. You and Vetmate agree to bring claims only on an individual basis, not as a class member or representative.

  • Opt-out. You can opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@fusionlabofficial.com with the subject “Arbitration Opt-Out” and your account email and full name.

This section does not apply where prohibited by law. For residents outside the U.S./Canada, local mandatory law may apply.

20) Governing law; venue

These Terms are governed by the laws of the State of [Insert State], USA, without regard to conflict-of-laws rules. Subject to the arbitration clause, the exclusive venue for disputes is the state or federal courts located in [County/City, State], and you consent to personal jurisdiction there.

21) Export & sanctions

You represent you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive U.S. embargoes or on any U.S. government restricted-party list. You agree to comply with all applicable export and sanctions laws.

22) Electronic communications; notices

By using the Service, you consent to receiving electronic communications from us regarding your account or the Service. Legal notices and arbitration notices may be sent to support@fusionlabofficial.com or posted in-app.

23) Miscellaneous



1. Sources of our media
Vetmate use a combination of:

  • Original content created by our internal team,

  • Licensed content purchased or downloaded from trusted asset platforms (with appropriate licenses),

  • AI-assisted content (where AI is used to edit or generate media for creative or illustrative purposes), and

  • Publicly available content shared in a fair-use or properly attributed manner.

2. AI-generated or AI-edited content

  • When we share images or videos on our website, apps, or social media channels that have been generated or edited with AI, we will excplicity state this clearly in the caption, description, or context of the post.

  • We use AI primarily for creative expression, not for impersonation or misrepresentation.

  • No AI-generated or edited media will knowingly be used to mislead users about Vetmate’s services, results, or endorsements.

3. Attribution & creator respect

  • If we use third-party creative works (such as stock photos, design assets, or open-source contributions), we make every effort to credit creators as required by license terms or community practice.

  • If you are a creator and believe your work is being used without proper credit or in a way you do not approve of, you may contact us at support@fusionlabofficial.com. We will investigate promptly and, where appropriate, remove or correct usage.

  • We respect takedown requests and honor DMCA and other applicable intellectual property laws.

4. Creator collaborations

  • Vetmate actively welcomes collaborations with photographers, designers, videographers, and other creators.

  • If you would like to work with us or license your work for use in Vetmate’s campaigns, please email our collaborations team at collab@fusionlabofficial.com.

  • Submitting content for collaboration or licensing is voluntary and does not guarantee adoption, but we commit to responding in good faith.

5. No unintended endorsement

  • The use of a creator’s work, imagery, or AI-generated likeness does not imply endorsement of Vetmate, Fusion Lab LLC, or its products/services by the original creator, unless expressly stated.


Entire Agreement. These Terms are the entire agreement between you and Vetmate regarding the Service.

  • Severability. If any provision is unenforceable, the rest remains in effect.

  • No waiver. Our failure to enforce a provision is not a waiver.

  • Assignment. You may not assign these Terms without our consent. We may assign them as part of a merger, acquisition, or sale of assets.

  • Force majeure. We are not liable for delays/failures due to events beyond our reasonable control.

  • Language. These Terms are in English. Translations are for convenience; the English version controls.

24) Contact us

  • Support : support@fusionlabofficial.com


  • Creative Credits & Inspirations
    At Vetmate, we’re grateful for the incredible work of creators who inspire our visuals and storytelling. But just as importantly, they are often shaped by the talent of the best photographers.

    We’d like to acknowledge and thank these amazing creators whose work has helped inspire and support our journey:

    • Marcus Wallis

    • Patrick Kool

    • Kateryna Hliznitsova

    • Matthew Foulds

    • sq lim

    • Pablo Merchán Montes

    • Humberto Santos

    • Jaeyoon Jeong

    • Rob Wingate

    • Arve Kern

    • Brandon Cormier

    • Hendo Wang

    • Vitor Pádua

    • Haein Kim

    • Oskar Kadaksoo

    If any creator would prefer their work not be featured, or if you’d like to collaborate with us, please reach out at collaborations@fusionlabofficial.com — we’re always open and eager to build with our creative community.

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